Crowne Plaza Chester By Ihg – Family Hotel in Chester | From 93$/Night

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Crowne Plaza Chester By Ihg Amenities photo

Crowne Plaza Chester By Ihg Exterior photo

Crowne Plaza Chester By Ihg Business photo

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Key details

About the Hotel

Trinity Street, Chester, United Kingdom, CH1 2BD

Close to Chester Rows

Great

8.2

8.5

/10

3.0

4.1

Loved by Crowne Plaza Chester By Ihg guests

Friendly staff
Comfortable bed
Quick service
Delicious food

"Room was a good size with a fabulous view of the Welsh Hills and the racecourse."

Shirley from United Kingdom

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"The pool was amazing and we really enjoyed it! Was the best part of the hotel."

Kayleigh from United Kingdom

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"Our room was wonderful with great views and every amenity you could want."

Aphrodite69 from United Kingdom

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Amenities

Crowne Plaza Chester offers substantial event space of 10,527 square feet, accommodating up to 600 guests in its Kings Suite. The hotel's fitness center, Club Moativation, includes an indoor heated swimming pool and a sauna for leisure and relaxation. Guests have access to complimentary leisure facilities, including a fully equipped gym and a steam room.

Rooms

The hotel features 160 stylishly appointed guestrooms, equipped with Egyptian cotton bedding and aromatherapy kits under the Sleep Advantage(R) programme. Room types include options with Super King, Standard Queen, and Standard Single Sofa Bed configurations to suit various guest needs. Families can utilize connecting rooms for larger groups, ensuring spacious accommodations.

Location

Located within walking distance to Chester's historic city center, Crowne Plaza Chester sits adjacent to the renowned Chester Racecourse. The hotel provides easy access to notable attractions like the Chester Zoo, famous for its conservation efforts and diverse animal population. Guests can explore the city walls and other cultural landmarks within a short walk from the hotel.

Dining

Dining at the hotel is offered at the Stables Bar & Grill, where guests can enjoy dishes with views over the Welsh hills. The restaurant serves a variety of meals including Full English breakfast, lunch, and dinner. The hotel's lounge provides an inviting space for drinks, and afternoon tea is also available.

Wellness

Crowne Plaza Chester provides wellness options with bespoke spa treatments available at Crowne Spa, ranging from relaxation massages to manicures. Guests can unwind in the sauna or enjoy downtime at the indoor heated swimming pool. The fitness center offers a range of cardio and strength training equipment, catering to diverse workout preferences.

Highlights

Location: City center hotel, next to Chester Racecourse

Rooms: 160 stylishly appointed guestrooms

Dining: Stables Bar & Grill Restaurant overlooking Welsh hills

Wellness: Indoor heated swimming pool and sauna

Events: 10,527 square feet of event space, accommodating 600 guests

“Crowne Plaza Chester emphasizes accessibility to the city's attractions, placing guests within easy reach of Chester Racecourse and the shopping district. The hotel stands out for its comprehensive wellness facilities, including an indoor heated pool and spa, complemented by diverse on-site dining options and a dedicated meetings director, which makes it, in my opinion, a solid choice for both leisure and business trips.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.3/10Review score

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Highlights from guests

Sports & FitnessInvigorating Pool

The pool was great! It was clean and warm enough to spend hours swimming and relaxing.

Naomi from Canada

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Guest ParkingStress-free Parking

Parking on site was very helpful because of the central location. It made exploring the city much easier.

George from England

Review on

DiningBreakfast Variety

The breakfast had so many good options. The buffet setup offered a wide choice and was well-stocked.

Ingrid from Sweden

Review on

Media & EntertainmentSky TV Bonus

Having Sky TV in the spacious room made for a great bonus when relaxing after a long day.

Fiona from Scotland

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View all

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Premium Queen Room

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Premium Queen Room View Lounge Access

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Queen Room

2 persons

205 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room Two Single Beds

2 persons

230 sq. feet

2 Single beds

Shower

Heating

room details

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Availability and pricing for your selected dates

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Indulge in a delightful array of dining options at the Crowne Plaza Chester, where local flavors meet European influences in a warm, family-friendly setting. From hearty British dishes to innovative takes on classic recipes, enjoy a culinary experience that highlights fresh local produce and casual elegance.

Crowne Plaza Chester By Ihg Restaurant photo

Stables Bar and Grill Restaurant

British, Local, European

Ambiance

Family-friendly with modern touches, featuring views over the Welsh hills

Key Offerings

Highlights include all-day dining, a vibrant atmosphere with ales and cocktails, and a cozy terrace. Experience unique offerings such as jazz brunches during horse-racing events.

Reservation

Recommended, especially during peak times

Breakfast: Mon-Fri 06:00 - 09:30, Sat-Sun 07:00 - 10:30; Dinner: Daily 17:30 - 21:30

Crowne Plaza Chester By Ihg Location

Trinity Street, Chester, United Kingdom, CH1 2BD

Map view

Trinity Street, Chester, United Kingdom, CH1 2BD

City landmarks

Landmark

Chester Racecourse

4200 ft

Museum

The Grosvenor Museum

2700 ft

Museum

Cheshire Military Museum

2600 ft

Landmark

River Dee

3000 ft

Garden

Chester Roman Gardens

3200 ft

Church

St John the Baptist's Church

4100 ft

Landmark

Statue of Minerva

1.0 mi

Park

Grosvenor Park

5000 ft

Garden

Chester Cathedral Falconry and Nature Gardens

3700 ft

Landmark

Chester Roman Amphitheatre

4300 ft

Bridge

Suspension Bridge

5200 ft

Nearby

City Walls

Walls of Chester

1700 ft

Church

Chester Cathedral

1100 ft

Grosvenor Street

Chester Castle

1400 ft

Museum

Dewa Roman Experience

1200 ft

St Michaels Church Bridge Street

Chester Golf Club

1600 ft

Chester Rows

1100 ft

30 Watergate Street

Booth Mansion

600 ft

Church

Church of St Peter

900 ft

45 Eastgate Street

Eastgate Clock

1700 ft

Gallery

The Watergate Street Gallery

400 ft

40 Watergate Street

The Antiques Shop

500 ft

Chester Market Hall 6 Princess Street Chester Market Hall

Chester in Lego

500 ft

Chester City Walls Road Water Tower Gardens

Sick to Death

1200 ft

27 Grosvenor Street The Grosvenor Museum

Chester History & Heritage

1300 ft

Church

Wesley Church Centre

1600 ft

60 Watergate Street

Watergate Street Independent Quarter

400 ft

Shopping Area

Grosvenor Shopping Centre

1300 ft

1 Tower Road

The Water Tower

1300 ft

Gallery

Alison Bradley Gallery

500 ft

Restaurants

The Stables Bar & Grill

200 ft

Trinity Street Crowne Plaza Chester

MD's Restaurant

300 ft

Watergate Street

Olive Tree Brasserie Chester

700 ft

39-41 Watergate Row South

49 Watergate

500 ft

49 Watergate Street

Stile Napoletano

600 ft

49 Watergate Street

Katie's Tea Rooms

600 ft

38 Watergate Street

Fiesta Havana

700 ft

39-41 Watergate Street

Panna Coffee

700 ft

35 Watergate Street

Palm Cocktail Bar & Eatery

700 ft

31 Watergate Street

Explore Chester

Local Highlights

Chester Cathedral

4 minutes' walk

A stunning example of Gothic architecture, Chester Cathedral offers guided tours and serene gardens, plus a vibrant cafe.

The Grosvenor Museum

10 minutes' walk

A comprehensive museum showcasing local history and art. Features hands-on exhibits and free admission.

Chester Castle

6 minutes' walk

Historic castle with impressive architecture and exhibitions detailing local history. Amazing views from the towers.

River Dee

11 minutes' walk

Picturesque river perfect for leisurely walks, boat trips, and picnics along its scenic banks.

Chester Golf Club

6 minutes' walk

An 18-hole golf course providing a relaxing environment for both beginners and pros. Affordable green fees apply.

Dewa Roman Experience

5 minutes' walk

Interactive reenactments of Roman life. Ideal for families looking to engage with history. Pre-booking recommended.

Chester Cathedral Falconry and Nature Gardens

14 minutes' walk

A tranquil garden featuring various birds of prey with shows available. Great for relaxation amidst nature.

Chester Racecourse

16 minutes' walk

A thrilling venue for horse racing events, offering social experiences and fine dining during race days.

The Stables Bar & Grill

1 minute' walk

A relaxed atmosphere serving classic British dishes and grill items. Great for families and casual dining.

Olive Tree Brasserie Chester

3 minutes' walk

Features Mediterranean cuisine with a vibrant atmosphere. Known for fresh ingredients and stunning presentations.

MD's Restaurant

2 minutes' walk

Offers a fine dining experience with locally sourced ingredients. Reservations recommended for peak times.

Stile Napoletano

3 minutes' walk

Delivers authentic Neapolitan pizza in a lively setting. Popular among both locals and visitors.

Chester Comedy Club

15 minutes' walk

Host to regular stand-up comedy shows. A great option for a fun night out. Check the schedule for events.

Live Jazz Nights at The Crowne

0 minutes' walk

Regular jazz nights offering live music in an elegant setting. Reservations for prime seating are advisable.

Theatre in the Park

19 minutes' walk

Outdoor performances in Grosvenor Park during summer with a variety of shows suitable for families.

The Bouverie Bar

10 minutes' walk

A trendy bar with craft beers and a cozy ambiance. Regular quiz nights and live music add to the fun.

Tips on navigating the city

City Centre

Chester2 min · 400 ft

Airports

Chester Hawarden (CEG)19 min · 7.5 mi

Liverpool John Lennon (LPL)60 min · 24.6 mi

Train

Chester Train Station15 min · 4000 ft

Bus

Bus stop9 min · 2300 ft

Get access to exclusive early booking discounts for your family’s upcoming getaway

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Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 10 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at affordable prices.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Hungarian, Romanian, Polish, Russian, Turkish, Hindi

Year renovated:

2007

Number of floors:

Number of rooms:

160

Former name

Chester Moat House Hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Crowne Plaza Chester enjoys a great location, being just a short walk from Chester Market, shops, bars and restaurants, as well as Chester's sights. Many guests appreciated the spacious and quiet rooms. The pool and gym facilities are often mentioned positively, and a good variety of options are available for breakfast. Some guests have mentioned that certain rooms appear a bit dated.

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Review score

Based on 2683 verified reviews

8.1/10

Great

83%

Recommend

Location

9.3/10

Staff

8.9/10

Free Wi-Fi

7.9/10

Value for money

8.0/10

Pros

Friendly staff

Comfortable bed

Good shower

Excellent breakfast

Perfect location

Cons

Tired furniture

Awkward kettle

Unsafe entrance

based on 2234 reviews

4/5

Zoe from United Kingdom

Standard Room

3 nights in November 2025

Reviewed:January 24, 2026

9.4/10

Lovely Stay in a Standard Room!

perfect selectionleisure poolhelpful staffnice bath

The breakfast had a perfect selection and wonderful views. The leisure pool facilities really please, and I enjoyed the pool. The staff helped me, and they are very nice. I found a big room with a nice bath.

The TV remote did not work very well. I could not use the TV properly.

Facilities

9/10

The swimming pool is fantastic, I enjoyed it so much! Spa facilities are great too. The leisure pool offered good relaxation for everyone.

Dining

10/10

Breakfast included many choices and attentive staff. Staff constantly checked if customers were happy and food was replenished. Views during breakfast give you a great mood.

Location

9/10

The location is excellent. The hotel is some minutes' walk to the main street. It is in a very convenient spot. You can walk to shops easily.

Service

10/10

The staff are polite and friendly. Nothing is too much trouble. Check-in was super easy with polite staff. The staff are attentive, constantly checking on customers.

Rooms

9/10

The room was spacious and included a fridge and tea and coffee. The bathroom was nice and clean. I slept very well there. The bed gave a good rest.

0 Helpful

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Penelope from United States

Family with children

Standard Queen Room

3 nights in November 2025

Reviewed:January 16, 2026

6/10

underwhelming stay

central locationuncomfortable pillowshot room

the location was good and central.

i booked a room with a sofa bed but did not receive it. the room was uncomfortably hot the entire night. pillows felt lumpy too.

0 Helpful

Louise from France

Standard Queen Room

3 nights in November 2025

Reviewed:January 13, 2026

9.0/10

fantastic central getaway

stylish decorationgood breakfastcentral locationrelaxing swim

The bar and restaurant looked great, stylishly decorated with a nice feel. the breakfast was also very good (i especially liked the omelets!). i found the location perfect, just a short walk into the centre. the swimming pool was a bonus. I enjoyed a relaxing swim.

the car park felt small and was seemingly unmonitored , only a minor issue.

Dining

9/10

I enjoyed the breakfast selection. It was varied and fresh, with something for everyone. the restaurant also has attentive staff and a very pleasant atmosphere. a chef made omelets upon request.

Facilities

9/10

the hotel includes a leisure club with a clean and well kept pool. i noted the jacuzzi, sauna, and steam room are available to guests. the spa offers a range of treatments as well.

Rooms

8/10

my standard queen room felt very clean and spacious with comfortable furnishings. the decor throughout the hotel was nice and created a relaxing vibe. i found the bed comfortable.

Location

10/10

the hotel's location offers easy access to the city's attractions, shops, and restaurants. i was able to walk to the historical part of the city in under ten minutes. the convenience was amazing.

0 Helpful

Joy from United Kingdom

Single

standard queen room

4 nights in November 2025

Reviewed:January 04, 2026

9/10

a lovely stay

comfortable bedfood varietiesawful smell

The swimming pool and facilities ARE great. i liked the bed, it was comfortable. breakfast was enjoyable. I loved all the varieties of food available.

i did experience a surprise this hotel is rated four stars. my room seemed dated, had an awful smell, and felt a bit shabby.

Facilities

9/10

the hotel features a lovely swimming pool, a well-equipped gym, and a sauna. i noticed the gym includes several treadmills and stationary bikes. the pool area has many loungers and a shaded section.

0 Helpful

Louise from United Kingdom

Standard Queen Room

4 nights in November 2025

Reviewed:December 15, 2025

9/10

fresh fruit selectioncentral locationindoor pool

the breakfast was great. i especially liked the fresh fruit selection. the location is really central, a short walk to shops and restaurants. the pool was also a bonus (i used it every day!).

the gym equipment looked a bit worn.

0 Helpful

Charles from United Kingdom

Single

Standard Queen Room

3 nights in October 2025

Reviewed:December 12, 2025

8.7/10

Satisfactory Stay

great choicefresh presentationheated swimming poolhelpful staff

The breakfast had great choice and fresh presentation. The heated swimming pool, sauna, and steam room were clean. Every staff member were courteous. Housekeeping staff were helpful.

The car parking is limited, also used by people not residents.

Service

9/10

Staff friendliness was amazing from check-in. Staff in the restaurant were helpful too. I noticed excellent service throughout all areas.

Dining

9/10

The breakfast buffet provided a variety of options. I liked the fresh food and presentation. The dining area remained clean and well-kept.

Facilities

8/10

The swimming pool was clean and heated well. The sauna and steam room were in proper working order. I saw the gym looked good also.

0 Helpful

Lawrence from Canada

Standard Queen Room

4 nights in November 2025

Reviewed:November 28, 2025

9.5/10

Gym and Pool facilities are excellent!

excellent equipmentpool facilitiesgood workerundercooked vegetables

The gym got a high recommendation and I see why! The equipment is excellent. Pool facilities looked to be well looked after. Jess, the gym worker is great at her job! She socialized so well and managed the gym and pool!

I booked a Christmas meal. It was pricey! The vegetables tasted undercooked. The potatoes were undercooked too, I found.

Location

9/10

The hotel is near the city centre. Guests can easily explore attractions. There is also convenient access to local shops. Public transportation options are available close by.

Dining

10/10

The Stables restaurant has a good atmosphere. Food choices are delicious. The hotel offers a breakfast buffet with variety. The breakfast includes hot and cold items.

Facilities

9/10

The hotel has a swimming pool and spa facilities. There is a gym with modern equipment for workouts. Saunas and a hot tub are accessible to guests. The hotel provides parking.

Service

10/10

Staff members are helpful and cute. They are responsive to guest requests. The reception provides support with check-in. Cleaning staff maintains neat rooms daily.

0 Helpful

FAQs

About Crowne Plaza Chester By Ihg

What is the distance from the excellent Crowne Plaza Chester By Ihg hotel to Chester city centre?

Chester city centre is reachable within a 5-minute walk from the excellent Crowne Plaza Chester By Ihg hotel.

What popular attractions are closest to Crowne Plaza Chester By Ihg hotel?

Guests of Crowne Plaza Chester By Ihg hotel can visit Chester Guildhall (only a 5-minute walk from the accommodation), or Walls of Chester placed 6 minutes' walk away.

What is the earliest I can check-in at the excellent Crowne Plaza Chester By Ihg hotel?

At the excellent Crowne Plaza Chester By Ihg hotel, you can check in from 15:00 till 23:59 on the day of arrival.

What is the earliest and the latest I can check-out at the hotel?

At the hotel, you can check out from 11:00 till 11:00.

What payment methods are available in the Crowne Plaza Chester By Ihg hotel?

At the Crowne Plaza Chester By Ihg hotel, you can pay using American Express, Visa, and Diners Club.

What room types are available at the excellent Crowne Plaza Chester By Ihg hotel?

Executive Double Room, Executive King Room, and Executive Twin Room are among the room types available at the excellent Crowne Plaza Chester By Ihg hotel.

Is the staff at the Crowne Plaza Chester By Ihg hotel multilingual?

Yes, the staff of the Crowne Plaza Chester By Ihg hotel speaks Romanian, English, Hungarian, Spanish, and Russian.

Does the Chester hotel offer facilities for business travellers?

The Chester hotel conveniently features a laptop safe and a photocopier as well as meeting rooms on-site.

Which facilities are available in the excellent Crowne Plaza Chester By Ihg hotel?

Top locations of the excellent Crowne Plaza Chester By Ihg hotel include a shopping area and a luggage room, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.

What spa facilities does the Crowne Plaza Chester By Ihg hotel offer?

At the Crowne Plaza Chester By Ihg hotel, guests can enjoy a head massage, a back massage, and a facial massage as well as visit a full spa offering pedicure, manicure, and facials.

Is there a swimming pool in the excellent Crowne Plaza Chester By Ihg hotel?

Yes, the excellent Crowne Plaza Chester By Ihg hotel features an indoor swimming pool.